Q: Do I need to install anything on my computer or network in order to start working with yBook?

A: No, there is no need to install anything, either on your computer or network, in order to start working with yBook.

Q: How should I prepare my PDF files for conversion?

A: You should prepare your PDF file in a single-page mode - every single page of the PDF file will be converted to a single page of a Flipbook.

Q: Do I need a software developer or ICT specialist to create my publications?

A: No, you can create your publications on your own.

Q: Can I have yBook installed on my network?

A: Yes, YDP provides yBook in two models: ASP (Application Service Provider, where YDP hosts the application for you) and deployment in your network.

Q: I am logged-in on the yBook portal. Where should I click to view my Flipbooks?

A: When you are logged-in to the yBook portal, the system automatically takes you to the 'My library' section where you can view your uploaded Flipbooks. You can also choose the 'My content' link on the top page.

Q: Do the files have to be on my Hard Disk Drive (HDD)?

A: Yes, but you can also upload the files using any kind of drive, for example: HDD, pen drive, memory card etc.

Q: Can the Flipbook be converted only from PDF files?

A: Yes, you can use PDF files only.

Q: How can I share my Flipbook with others?

A: Sharing Flipbooks with others and publishing on the Internet are possible only when you are using the commercial product. Since ybookonline.com is a demo version of yBook, you cannot share/publish your Flipbooks. Go to the 'Offer' section to find out more about buying yBook.

Q: What are 'labels' and how can I use them?

A: You can define your own 'labels' and you can describe Flipbooks with labels defined earlier. This will be very helpful during searching in the 'My library' section.

Q: How can a sound file or video be added to a Flipbook?

A: You can define so-called active areas (or 'hotspots') in the Flipbook Editor. After you define active areas, you can link sound or video files (and many more) to these active areas.

Q: Can I download a created Flipbook onto my disk?

A: Downloading Flipbooks is possible only when you are using the commercial product. Since ybookonline.com is a demo version of yBook, you cannot download your Flipbooks. Visit the 'Offer' section to find out more about buying yBook.

Q: What kind of files can I add to my Flipbook? What types of extension?

A: You can add many different types of files to your Flipbook. Some files will be opened by Flipbook players (on the pop-ups): images (.jpg, .jpeg, .gif, .png, .swf), animations and videos (.swf, .flv), audio (.mp3). You can also add any other file (.pdf, .doc, .txt) - these files will be opened by the web browser or default application from your Operating System.

Q: How can I pay for the selected licence?

A: Please visit the CONTACT section and fill out the form or call us.

Q: Is the price of disk space (EUR 500) included in the price of each package?

A: Each package already includes appropriate disk space in the licence fee. However, an extra 1 GB of disk space is available as an option for EUR 500.

Q: Can I recover a deleted Flipbook?

A: Yes, you can 'undelete' your Flipbooks from the Trash folder.

Q: How can I restore a Flipbook from the Trash folder to My library?

A: To restore a Flipbook, you need to go to the Trash folder, select your Flipbook and use the 'Undelete' button.

Q: How much does the annual licence cost for subsequent years, after the first year's has already expired?

A: An annual licence costs the same for any subsequent year.

Q: How do I take advantage of free access for 30 days?

A: Use the QUICK START or SIGN-UP option to register on the yBook portal. You will receive an e-mail message confirming your registration on the yBook portal. You can then use the free account for 30 days.

Q: How long do I have to wait for a response to an e-mail sent to the helpdesk: info@ydp.eu?

A: If your problem cannot be solved by using the FAQ section, we will contact you as soon as possible. If you are using the commercial version of yBook, the response time is within 48 hours.

Q: How much disk space is reserved for the free 30-day account?

A: For demo accounts there is 250 MB available.

Q: How much space does a Flipbook created by me require?

A: That depends on the pdf file size and the number of files uploaded to your Flipbook.

Q: If I buy a licence after the free 30-day account expires, will I have a completely separate account and will my previous data be removed?

A: Buying a licence means that we will prepare a separate yBook for you (for example: www.your_name.ybookonline.com), with new accounts. Your demo content can be transferred to your new account - however, the yBook watermark will remain on such transferred Flipbooks.

Q: What will happen to my Flipbooks after 30 days if I do decide not to buy?

A: Your account will be blocked and removed if you decide not to buy a licence.

Q: What are the software and hardware requirements for the correct display of Flipbooks?

Minimum system requirements:

Windows® Pentium® III, 1 GHz processor (recommended Pentium IV 2 GHz processor) Microsoft® Windows 2000, XP, Vista Windows 2000 or XP: 1 GB RAM, Vista: 2 GB RAM Flash Player 9.0.28
1024 x 768 screen resolution displaying 32-bit colour
Minimum Flash Player 9.0.28 plug-in
Windows-compatible sound card
Mouse
Speakers

Mac® G4, 1 GHz processor Mac OS X 10.3, 10.4, 10.5
512 MB RAM
Safari version 3.0.x Flash Player 9.0.28
1024 x 768 screen resolution displaying 32-bit colour
Minimum of Safari 3.0.x and Flash Player 9.0.28 plug-in
Mouse
Speakers

Linux Pentium III, 700 MHz processor
LinEx2006, Guadalinex v4 512 MB free RAM available
1024 x 768 screen resolution displaying 32-bit colour
Minimum of Mozilla 1.7 and Flash Player 9.0.56 plug-in
Mouse
Speakers

Although we do support older web browser versions, please note, that for security reasons it is strongly recommended to update the browser frequently.

Q: I cannot view the Flipbooks. What software do I need to view them?

A: If you have problems displaying Flipbooks, please see the 'minimum system requirements' question above.

Q: Can I work with Flipbooks on Mac?

A: Yes, you can use Flipbooks on Macs as well.

Q: How many characters should my password contain?

A: Your password must contain between 6 and 28 characters.

Q: How many Flipbooks can I create?

A: You can create as many Flipbooks as you like. However, do remember about the disk space available for you.